PAIA Manual
Prepared in terms of section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)
Private body manual for Anante Holdings (Pty) Ltd
Last updated: 19 May 2026
1. Introduction
This manual is published in terms of section 51 of the Promotion of Access to Information Act, 2000 ("PAIA") and describes categories of records held by Anante Holdings (Pty) Ltd and the process to request access to such records.
Note: This manual should be reviewed against the latest official private body template and guidance published by the Information Regulator of South Africa before production use.
2. Contact details of the private body
- Company name: Anante Holdings (Pty) Ltd
- Registration number: [Registration Number]
- Physical address: [Physical Address]
- Postal address: [Postal Address]
- Telephone: +27 82 123 4567
- Email: info@ananteholdings.co.za
- Website: https://www.ananteholdings.co.za
3. Information Officer
- Name: [Information Officer Name]
- Designation: Information Officer
- Email: privacy@ananteholdings.co.za
- Telephone: +27 82 123 4567
4. Guide on how to use PAIA
A guide on how to use PAIA is available from the Information Regulator. Requesters are encouraged to consult the official guide published by the Information Regulator of South Africa.
5. Records available in terms of other legislation
Records may also be available in terms of legislation applicable to the private body, including where relevant:
- Companies Act
- Protection of Personal Information Act
- Basic Conditions of Employment Act
- Labour Relations Act
- Tax and VAT legislation
- Occupational health and safety legislation
6. Categories of records held
6.1 Company and statutory records
Registration documents, memorandum of incorporation, director records, tax and compliance records.
6.2 Financial records
Accounting records, invoices, quotations, bank records, financial statements.
6.3 Human resources records
Employment contracts, payroll, leave, disciplinary and training records.
6.4 Customer and operational records
Customer contact details, contracts, project files, correspondence, quotations, load and fleet records, driver records.
6.5 Information technology records
Website records, system access logs, security logs, user accounts, backups, application error logs.
6.6 Marketing and communication records
Website Contact Us submissions, Request a Quote submissions, email correspondence.
7. Records automatically available
The following may be available without a formal PAIA request:
- This PAIA Manual (/legal/paia)
- Privacy Policy
- Cookie Policy
- Public website content
8. Request procedure
A requester seeking access to a record must submit a request with sufficient detail to identify the record, including:
- the record requested;
- the form of access required;
- the right to be exercised or protected;
- the reason the record is required; and
- contact details of the requester.
Send requests to the Information Officer at privacy@ananteholdings.co.za.
9. Fees
Applicable request and access fees may be charged in accordance with PAIA and regulations, where applicable.
10. Grounds for refusal
Access may be refused on grounds permitted by PAIA, including protection of personal information of third parties, commercial confidentiality, legal privilege, and safety.
11. Processing of personal information
Details regarding processing of personal information are set out in our Privacy Policy.
12. Availability of this manual
This manual is available:
- on our website at /legal/paia
- from the Information Officer on request
13. Updating this manual
This manual may be updated from time to time. The latest version will be published on the website.